Support
Common questions about booking, pricing, and your pro.
Enter your address, choose a service, pick a date and time, and confirm. We match you with a vetted local Pro automatically. Payment is secured upon arrival — not before.
Yes. Every Pro on Vyrondo passes government ID verification, SSN verification, and a thorough background screening before their first job. See our How We Screen Pros page for full details.
Pricing is based on your home size (bedrooms, bathrooms, and square footage) and the service type. You see the exact estimated price before confirming your booking.
Cancellations made at least 24 hours before your scheduled clean are free. Late cancellations within 24 hours incur a 50% fee. See our Cancellation Policy for full details.
Your card is authorized at booking but not charged until your Pro checks in via GPS upon arrival. If no Pro shows up, you are not charged.
Vyrondo currently serves New Hanover, Brunswick, and Pender County, North Carolina. We are expanding — check back soon.
Yes. After your first clean, you can request your Pro for future bookings. We make it easy to build a relationship with a Pro you trust.
We offer a 24-hour satisfaction guarantee. If you are not satisfied, contact us within 24 hours and we will arrange a re-clean at no additional cost.
Apply at our Join as a Pro page. We review every application within 2 business days. You must pass our full 3-step screening before your first job.
Email us at support@vyrondo.com for assistance.
Still need help? Contact us or read the full FAQ.